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XTM Portal Administrator and User Manual 23.1

FAQs tab (optional)

This functionality is used to manage Frequently Asked Questions and answers. Create a link FAQ page first, then add new FAQ records.

The functionality comes with a search index and can be optimized with keywords.

Create a FAQ page
  1. Go to the Pages tab. Choose Add new.

  2. Choose the page level.

  3. Choose page type, scroll down to XTM FAQ Page.

  4. Choose Create.

  5. Choose Save and publish.

FAQ_page_create.png

Adding FAQ page

Add new FAQ record
  1. Choose the FAQs tab question-circle-solid.pngfrom the sidebar. Choose Add FAQ.

  2. Fill in the record as required. Add keywords and category. Click Save and close.

Link the record to your FAQ page.
  1. Go to Pages > FAQ Page > Featured FAQs.

  2. Type the name of your existing record in the Find FAQs search box.

  3. Choose Link Existing.

Frequently_Asked_Questions_-_editor.png

Adding FAQ record

FAQ_edit_record.png

Frequently Asked Questions - editor