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XTRF Home Portal Modules

CRM tab (Job)

In the Customer Relationship Management (CRM) tab, you can create, plan, and review CRM-related actions concerning this job.

Job_crm.png

  • To create new job-related activities, click on the buttons above the CRM table. From this tab, you can send an e-mail from scratch or a template, save an e-mail to this client as a template, create a memo, log a call, or plan a task or an event. For details of how to create new CRM activities, see the Add a CRM activity guide.

  • To find a particular activity or narrow down the CRM list, use the filters on the left and click the Search button.

  • Edit the view or create a new one in the View dropdown menu. For details, see the Classic views article.