Browse Logs
This section is only available for on-cloud instances. By default, it is only visible for the admin user with the Administrator position.
In this section, you can check, preview, and download logs.
To change the way the log folder is displayed, click the Customize button.
To download a log file, click on it or select its checkbox, click the Selection button > Download or Download as ZIP.
To download several log files at once, select their checkboxes and click the Selection button > Download as ZIP.
To download all log files, click the Folder button > Download as ZIP.
To preview log files, click the Click here to try our new logs viewer link. You will be directed to the log viewer page. Here you can check server logs or other types of logs and search for a specific event or action.
To display a specific log, select it from the left-hand dropdown list and click the Apply button.
To display the latest server log, select the server.log option without a date. To upload the most recent data for this log, click the Flush Buffer button.
From the second dropdown list, select the type of data that is to be shown in the log and click the Apply button.
Use the search field to locate the data in question:
Select the data type (date, user, message, etc.).
Select the appropriate operator (=, >, ~, etc.).
Type in your search query.
Click the Apply button.
To find out more about search field syntax, click the
icon.