What is XTRF Chat
XTRF Chat is a dedicated chat space designed to simplify group communication for localization businesses. It combines the key e-mail features like file attachments, audience selection, and history and context review while adding all the advantages of a live conversation. Once you open a new project or task in the Home Portal and add people to it, XTRF Chat automatically creates chat rooms for real-time contact between project managers, project coordinators, and vendor contact persons. The information shared within chat rooms remains available even when the project is closed or canceled.
Use XTRF Chat to:
avoid redundancies. We all know how e-mail chains can devolve during the course of a project: confusing threads, buried attachments, and subjects that get mixed up across messages. XTRF Chat helps you avoid forwarding, duplicating, and cc’ing and, therefore, saves everyone's time, which is essential when tackling several projects in multiple languages.
support your remote teams. XTRF Chat helps remote teams communicate quickly with fast, natural, and conversational responses, preventing people from feeling disconnected or 'out of the loop.' XTRF Chat monitors the changes in the project team and automatically updates the list of people participating in the discussion about the project.
Standalone XTRF Chat web app
XTRF Chat supports three user roles:
Managers (Home Portal users that are assigned to projects and quotes as project managers or project coordinators).
Admins (XTRF Chat Managers that were assigned an additional Admin role).
Vendors (Home Portal vendor contact persons).
To find out more about the options available for those user roles, see:
XTRF Chat for Managers section.
XTRF Chat for Vendors section.
Manage the XTRF Chat Workspace (guide for Admins).