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XTRF Chat Documentation

Messaging for Managers

The messages sent in any variant of XTRF Chat (Home Portal-embedded, standalone web, and mobile app) are instantly viewable in all of them.

Message audiences

  • The messages sent in the All Project Members chat room are visible to every member, and every member can respond. There is no way to limit or block any member from messaging within this chat room other than excluding them from the whole project in XTRF.

  • Messages sent in the individual chat rooms are only visible to the single vendor and managers who joined this chat room.

  • Vendors cannot view the messages in individual chat rooms other than their own.

You cannot see if other chat room members have read a message.

To find out more about messaging, see the Messaging in XTRF Chat guide.