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XTRF Chat Documentation

Enable XTRF Chat

  • XTRF Chat is free for all XTRF license holders.

  • To enable, disable, or reenable XTRF Chat, contact the XTRF Support.

  • XTRF Chat cannot be enabled or disabled per project or quote, only for the whole XTRF Platform.

  • When XTRF Chat is enabled for your XTRF Platform, a corresponding workspace is created, and all new projects and quotes will automatically have chat rooms set up for them in this new workspace.

  • Reenabling XTRF Chat creates an entirely new Chat workspace with new chat rooms for each new project or quote.

Warning

Disabling XTRF Chat breaks the link between your XTRF Platform and Chat workspace. This cannot be undone. There is no option to restore communication from discontinued workspaces in XTRF Chat. This means that the conversation history and attachment library would be permanently deleted.