Searching for a chat using filters in the Query management popup
You can use the chat filters available in the Query management popup to help you find a required chat.
Open XTM Cloud.
In the right corner of the top navigation bar, click the XTM Chat icon
.
Go to the bottom of the dropdown list.
Select the
Access Query management to see more chats button.
In the top section of the Query management use one or more of the available filter parameters:
Table 1. Query management filtersFilter parameter
Type
Single select / Multiselect
Valid values
Chat ID
Text field
Single select
Numeric
Whole phrase required
Customer
Dropdown list
Multiselect
Predefined alphanumeric customer list
Project name
Text field
Single select
Alphanumeric
File name
Text field
Single select
Alphanumeric
Broad search
Language
Dropdown list
Multiselect
Predefined target language list
Segment
Text field
Single select
Numeric
Whole phrase required
Reference
Dropdown list
Multiselect
Valid values:
Source
Target
No reference - when the chat is referring to the entire project
Segment text
Text field
Single select
Alphanumeric
Partial entry possible
Priority
Dropdown list
Multiselect
Valid values:
Low
Medium
High
No priority
Status
Dropdown list
Multiselect
Valid values:
Open
In progress
Closed
Pending feedback (Linguist)
Pending feedback (PM)
Cancelled
No status
Date created from
Date picker
Single select
Numeric
If used in combination with Date created to, value must be earlier than the value of Date created to
Date created to
Date picker
Single select
Numeric
If used in combination with Date created from, value must be later than the value of Date created from
Click Search button.
As a result:
In the chat information table you will see a list of chats that meet the search criteria.
Note
If there are no chats that meet the selected criteria, the following message appears in the table: There are no chats to display.
Click on the table row including the relevant information about the required chat.
As a result:
A chat box will appear at the bottom of the screen. To rearrange chat boxes, click at the top bar of the selected chat box and drag it to a new location on the screen.
Click
or the Close button to close the Query management popup.