XTM Cloud v 13.1

Opening a chat box from XTM Cloud top navigation bar

The XTM Chat icon chat_icon_grey.png is located in the right corner of the top navigation bar. You will see an icon indicating the number of unread chats, as well as a red dot icon on the right-hand side of any unread chats. For example chat_notification_number.png means you have some unread messages in 10 different chats.

In XTM Cloud you can open a chat box from the: