XTM Cloud v 13.1

Opening a chat box from the chat dropdown list

You can use the chat dropdown list to display the most recent chats.

To open a chat box from the chat dropdown list:
  1. In the right corner of the top navigation bar, click the XTM Chat icon chat_icon_grey.png.

  2. From the list of the most recent chats, select the required chat.

    Note

    A red dot chat_red_dot.png next to a chat indicates that you have an unread message in this chat.

As a result:

A chat box will appear at the bottom of the screen.