XTM Cloud v 13.1

My Account — Renew subscription

The top section gives the details of your current XTM subscription. This includes your account type, start and end date, number of users, your monthly word allowance and how many you have left to use, and whether you want to renew your account automatically each month. If the automatic renewal is selected, you will receive an email from XTM before your renewal date giving you the renewal details and another email providing an invoice and confirmation once the renewal has taken place.

Renewing XTM subscription
  1. Go to Configuration > My account > Renew subscription.

  2. Select:

    • new expiry date

    • the type of account

    • the number of users

    • the word allowance per month

  3. XTM will then calculate the cost for you in Pounds Sterling, Euros and US Dollars. Select your desired currency and click the buy button.

  4. This will take you to the payment screen where you can enter your credit or debit card details.

Note

When you change your subscription any unused days of your existing subscription are credited back to you and a new subscription is created.