XTM Cloud v 13.1

Managing chats from the Query management popup
To open the Query management popup:
  1. In the right corner of the top navigation bar, click the XTM Chat icon chat_icon_grey.png.

  2. Go to the bottom of the dropdown list.

  3. Select the arrow-up-right-from-square-regular.svg Access Query management to see more chats button.

    As a result:

    The Query management popup will appear.

In the top section of the Query management popup, you will find filter parameters that will help you search for chats.

In the bottom section of the Query management popup, you will find the table with the following information on all chats that you have access to:

  • Project name

  • File name - if the chat is referring to the entire project, not a particular file segment, the en dash minus-solid.svg will be displayed

  • Language - if the chat is referring to the entire project, not a particular target language, the en dash minus-solid.svg will be displayed

  • Reference - if the chat is referring to the entire project, not a particular file segment, the en dash minus-solid.svg will be displayed

  • Segment - if the chat is referring to the entire project, not a particular file segment, the en dash minus-solid.svg will be displayed

  • Segment text - if the chat is referring to the entire project, not a particular file segment, the en dash minus-solid.svg will be displayed

  • Priority - if the Project Manager created the chat for the entire project from the Project list, the en dash minus-solid.svg will be displayed until a user sets chat priority on the Query management popup

  • Status - if Project Manager created the chat for the entire project from the Project list, the en dash minus-solid.svg will be displayed until a user sets chat status on the Query management popup

  • Date created

You can sort all columns, except for the Language column, in the:

  • Ascending order

  • Descending order

In the bottom left corner of the popup you can set the number of table entries that will be displayed on one page:

  • 10

  • 20

  • 50

  • 100

In the bottom right corner of the popup you will see the number of pages with entries.

From the Query management popup you can perform the following actions on the chats: