Email notifications
XTM sends out emails when certain events happen in the system particularly in relation to project progress. Below, there is a list of the events and people to whom the emails are sent.
ROLE OF RECIPIENT | |||||||
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EVENT | All users | Project Manager | PM - Customers and Projects | PM - Create and view | Customer Project Manager | Linguist | Project watcher |
New user created |
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New project created (analysis finished) |
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If creator |
If creator |
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New task allocated and started |
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Task deactivated |
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Task finished * |
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Task declined * |
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Task declined when a user is deleted |
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Task re-opened |
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Task reassigned |
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Task deleted |
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Password Reminder |
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Due dates |
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Group task allocated |
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Group task accepted |
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Group task rejected after accepting |
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Allocation order group task rejected by linguist |
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to next linguist |
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Project finished to PM |
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Last linguist task changed |
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Project confirmed |
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Events marked with a * mean that the email is sent after an action by the linguist and are only sent for active tasks.
Emails are not sent to the person making the change thus if a project manager assigns a translator the PM will not receive an email about this.
If there is no PM allocated to the project emails will be sent to all PMs in the system.
RECIPIENT | |||
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EVENT | Company | Freelancer | |
Registration |
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Job published |
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| Only if the Send me emails about suitable jobs is selected. |
Job updated |
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Added as a user |
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Added as a subcontractor |
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RECIPIENT | |
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EVENT | Subcontractor Project Manager |
Contractor assigns project to Subcontractor |
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Contractor starts project |
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Contractor updates project |
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Contractor deletes project |
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Apart from the emails above, XTM Portal also sends out the following additional emails:
RECIPIENT | ||
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EVENT | LSP Project Manager | Customer project manager |
Customer contact request |
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Customer project manager registered |
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Payment processed |
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Payment page accessed |
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