XTM Cloud v 13.1

Downloading files from XTM Chat

The procedure for downloading a file from XTM Chat depends on the file type:

  • Images are presented as thumbnails and displayed in a full size or a full screen when selected

    To download an image:

    1. Right-click on the image.

    2. Select Save image as....

    3. In the Save Image popup, select the folder and provide the name for the downloaded image.

    4. Click Save.

  • Files other than images have their name and extension displayed in the chat box

    To download a file other than images, click on the file name.