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Rigi Documentation

Manage the correction of issues reported by language testers

After the reviewers have performed a Language acceptance test, the reported linguistic issues need to be fixed. There are two scenarios: via the Rigi viewer or in an external tool.

Non-translation issues need to be reported by developers, copywriters, or the Rigi team.

 

Instruct the translators to process the issues in their translation editor using the Rigi Viewer. For details, see the Process feedback from reviewers guide.

In some cases, the translators use an editor that does not have a connector to the Rigi Viewer. In this scenario, the project manager exports an issue report that the developers can open in Excel.

  1. In the project menu, select Review > Packs.

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  2. Select the required packs.

  3. Click the Download.png icon. The Export translation and/or non-translation issues popup is displayed.

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  4. Specify which issues you want to include.

  5. Click the Export button. A ZIP file with CSV files will be generated.

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  6. In the project menu, go to Settings > Access.

  7. Switch the Unregistered users can access review issues and previews by entering an access code toggle on.

    Access.png

  8. Click the Save button. An Access code field will be displayed under the toggle.

  9. (Optional) If you want to enable translators to change issue statuses, switch the Grant users permission to change the status of issues (i.e. fixed or open) toggle on.

    Access2.png

  10. Copy the access code to the clipboard.

  11. Send the translators the following information: