Opening a chat box from the chat dropdown list
You can use the chat dropdown list to display the most recent chats.
Procedure. To open a chat box from the chat dropdown list:
In the right-hand corner of the top navigation bar, select the XTM Chat icon
.In the list of the most recent chats, select the required chat.
Note
A red dot
next to a chat indicates that you have an unread message in this chat.A red dot with an @ symbol
next to a chat indicates that you have been mentioned in this chat.The
icon indicates that the relevant chat is public.
Result:
The relevant chat box is displayed at the bottom of the screen.
Note
If you open XTM Cloud in a new tab or a new browser window, chat boxes opened in the previous tabs or windows become inactive.
Chat boxes are only active in the most recently opened tab or window.