Skip to main content

XTM Cloud 13.4

Opening a chat box from XTM Cloud top navigation bar

The XTM Chat icon chat_icon__from_Project_list.svg is located in the right corner of the top navigation bar. You see an icon indicating the number of unread chats, and also a red dot icon on the right-hand side of any unread chats. For example, chat_notification_number.png means you have some unread messages in 10 different chats.

In XTM Cloud, you can open a chat box from the:


If you open XTM Cloud in a new tab or a new browser window, chat boxes opened in the previous tabs or windows become inactive.

Chat boxes are only active in the most recently opened tab or window.