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XTM Cloud 13.4

Changing chat privacy type to private
To change chat privacy type to private in the Query management popup:
  1. In the right-hand corner of the top navigation bar, select the XTM Chat icon Chats_brand_refreshed.svg.

  2. Go to the bottom of the dropdown list.

  3. Select the arrow-up-right-from-square-regular.svg Access Query management to see more chats button.


    The Query management popup is displayed.

  4. If needed, use the available filter parameters and sorting options to find the required chat.

  5. Select the context menu icon bars-solid.png next to the selected chat.

  6. From the dropdown list, select Change to private.


Chat is now private. It is only visible to chat participants.