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XTM Cloud 13.4

Changing chat privacy type to private
To change chat privacy type to private in the Query management popup:
  1. In the right-hand corner of the top navigation bar, select the XTM Chat icon Chats_brand_refreshed.svg.

  2. Go to the bottom of the dropdown list.

  3. Select the arrow-up-right-from-square-regular.svg Access Query management to see more chats button.

    Result:

    The Query management popup is displayed.

  4. If needed, use the available filter parameters and sorting options to find the required chat.

  5. Select the context menu icon bars-solid.png next to the selected chat.

  6. From the dropdown list, select Change to private.

Result:

Chat is now private. It is only visible to chat participants.