Troubleshooting
XTM Connect – Trados Studio is designed to be as reliable and trouble-free as possible.
If you have any difficulties or issues with XTM Connect – Trados Studio, first contact your customer's Project Manager or system administrator for help. They might pass your query on to XTM Support.
If it becomes necessary for XTM Support to help you with issues involving XTM Connect – Trados Studio, use the procedures below to find out the necessary information, if asked to do so by XTM Support:
Note
Before you contact anyone about an issue, it is worth checking whether there is information about it in this documentation.